Privacy Policy
At Complete Storage, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.completestorage.ca] or use our services.
By using our site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a quote, or reserve a storage unit, we may collect:
Name
Email address
Phone number
Mailing address
Payment information (if applicable)
b. Non-Personal Information
We may automatically collect non-personal data such as:
IP address
Browser type
Device information
Pages visited
Time spent on the site
We use cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our storage services
Respond to your inquiries or requests
Improve our website and services
Send promotional or informational emails (you may opt out at any time)
Analyze usage for website performance and marketing
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
Trusted third-party service providers (e.g. web hosting, payment processors)
Law enforcement or regulators, when legally required
Partners or vendors who assist with booking or customer service, under strict confidentiality
4. Data Security
We take reasonable steps to protect your personal information using industry-standard safeguards. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You have the right to:
Access or update your personal information
Request deletion of your information (subject to legal obligations)
Opt out of marketing emails by clicking “unsubscribe” in any email
To make any requests, email us at info@completestorage.ca.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Complete Storage
Email: info@completestorage.ca
Website: www.completestorage.ca